Responsible Business

Our Approach to Responsible Business

At Consultivo, responsible business is embedded in how we govern ourselves, deliver advisory services, and engage with stakeholders. As a knowledge-led ESG and sustainability advisory firm serving global organisations, we recognise that credibility is built through transparent governance, ethical conduct, and professional accountability.

Our responsible business approach complements our Policies & Trust Centre, providing stakeholders with clarity on the principles and behaviours that guide our decisions and engagements.

Responsible Advisory & Professional Judgement

Consultivo’s advisory work is guided by structured analysis, contextual understanding, and professional judgement. We recognise that responsible advice requires not only technical expertise, but also independence, objectivity, and clarity of roles.

Accordingly, we seek to ensure that:

  • Advisory and assessment engagements are clearly scoped and governed
  • Recommendations are evidence-based and contextually appropriate
  • Professional judgement is exercised without undue influence
  • Long-term sustainability considerations are prioritised alongside business objectives

This approach supports informed decision-making while safeguarding the integrity of advisory outcomes.

Ethics, Integrity & Conduct

Ethical conduct underpins all Consultivo activities. Our professionals are expected to act with honesty, fairness, and respect in interactions with clients, colleagues, partners, and the broader ecosystem.

Our conduct framework emphasises:

  • Integrity and transparency in communication and representation
  • Respect for confidentiality and responsible handling of information
  • Avoidance of conflicts, inducements, or misrepresentation
  • Accountability for professional behaviour and decisions

These expectations are reinforced through internal guidance and aligned with the ethical commitments articulated in our governance policies.

Independence & Conflict of Interest Management

Independence is central to Consultivo’s role as an advisory, assessment, and knowledge partner organisation.

We follow defined processes to:

  • Identify and manage actual or potential conflicts of interest
  • Maintain separation between advisory, assessment, and review roles, where applicable
  • Disclose relevant relationships in a transparent and timely manner
  • Decline or disengage from assignments that may compromise objectivity

These safeguards are essential to maintaining stakeholder confidence in our assessments and advice.

Stakeholder Responsibility & Fair Engagement

 

Consultivo recognises its responsibility towards a diverse set of stakeholders, including clients, employees, partners, institutions, and society at large.

Our stakeholder responsibility framework includes:

  • Fair, respectful, and non-discriminatory engagement
  • Commitment to diversity, inclusion, and equal opportunity
  • Responsible selection and engagement of partners and associates
  • Contribution to knowledge sharing, awareness building, and capacity development

This approach reflects our belief that responsible business conduct extends beyond contractual obligations.

Information, Data & Confidentiality Responsibility

Responsible business practices also govern how information and data are managed.

Consultivo is committed to:

  • Responsible collection, use, and protection of information
  • Maintaining confidentiality of client and stakeholder data
  • Implementing appropriate information security and cybersecurity controls
  • Complying with applicable data protection and privacy requirements

Detailed disclosures related to information security, cybersecurity, and data protection are available in the Trust Centre – Information, Cybersecurity & Data Protection Governance section.

Governance, Policies & Oversight

Consultivo’s responsible business commitments are supported by formal governance structures and documented policies, including those relating to:

  • Ethics and professional conduct
  • Independence and conflict of interest
  • Information security and data protection
  • People practices and workplace conduct

These policies are periodically reviewed to reflect evolving regulatory expectations, stakeholder needs, and good governance practices.

Transparency & Continuous Improvement

We view responsible business as an evolving commitment. Our practices and policies are reviewed on an ongoing basis to incorporate:

  • Changes in regulatory and market expectations
  • Emerging ESG and governance considerations
  • Learnings from advisory, assessment, and industry engagements

Where appropriate, we disclose relevant information to stakeholders to enhance transparency and trust.

Related Governance & Trust Resources

 

Ethics & Compliance Helpline EMail

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