Grievance Management Training for Managers
Join our Online-Expert-Led Training
Grievance Management Training including Grievance Handling | Empowering Organisations, Line Managers and HR Professionals to Manage Human Rights and People Dis-satisfaction Risks
Course Duration
10 AM - 2 PM (4 Hours)
Course Date
22 August 2026, Saturday
Limited Time Offer:
INR 3540 (inclusive GST)
Regular Public Fee:
INR 4,720
Course Rating (Out of 5)
4.9
Course Certification
Get certified by Consultivo Academy
In‑house / Customised Course
Contact us for in-house customise course and corporate training
A special offer applies, with discounts of up to 33% for individual registration (Group discount for 3 or more participants)
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26 September 2026 - Live Online (10 AM - 2 PM)
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Course Details
This Grievance Management Training Course equips managers to address employee conduct issues and complaints tactfully and professionally. It covers discipline and grievance handling procedures, along with the soft skills needed to find optimal solutions for all parties involved.
Course Coverage
Course Outline
Module 1
Required Procedures
- What Is Discipline & Grievance?
- Duties and Responsibilities
- Steps to Discipline Procedures
- Steps to Grievance Handling Procedures
- Investigations
- Meetings
- Outcomes for Discipline & Grievance Management
Module 2
How to Identify Issues
- Grievance Handling Interview Process & Approach
- The Righting Reflex
- Ask Open Questions
- Your Voice
- Mirroring
- Summarising
- Labelling
- Yes Versus No
Module 3
How to Agree & Change Plans
- Change Talk
- Responding to Resistance
- Building Confidence
- Strengthening Commitment to Change
Module 4
Putting It All Together
- Positive Skills
- Techniques for Grievance Management
Who should attend
Ideal participants: This training is ideal for all levels of HR professionals and Managers as well as employees seeking to effectively address employee concerns & build a thriving workplace.
Be a Consultivo Academy certified professional
The digital certificate by Consultivo Academy will be issued on course completion.
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1. Rights, Equity & Inclusion
2. Governance, Risk & HR Compliance
3. Culture, Engagement & Training
4. Reporting & Disclosure
Course Offerings ( In‑house / Customized course)
Equip your leaders and teams to live the culture every day. We offer a full range of training programmes:
Start your HR & Human Rights in Business development journey
HR consulting and advisory built on governance, risk, compliance and disclosure – powered by PRISM and integrated with our ESG and sustainability practice.
About Discipline & Grievance Management Training for Managers)
This online training course equips managers with the knowledge to handle discipline and grievance issues gracefully. It ensures compliance, benefits the organisation, and seeks the best resolution for the employee(s) involved.
Why is Discipline & Grievance Handling for Managers Important?
Managers must handle discipline and grievance issues fairly and within legal guidelines. When done correctly, these issues can often be resolved quickly and with minimal stress. However, poor handling can lead to ongoing problems and expose the organisation to potential claims.
What makes the Grievance Management Training course different
Aligned with Global Standards
Boost Employee Engagement and Retention
Mitigate Legal Risks and Costs
Support your ESG Journey
Frequently Asked Questions
What if I miss part of the live session—will a recording be available?
This is a live expert-led Grievence Management Training, and we encourage full participation to make the most of the interactive format.
However, in case of unavoidable absence, participants may request limited-time access to a recorded version (if available) or receive key session highlights/materials after the training.
Please contact our team in advance for specific arrangements.
Strengthen your workplace with Effective Grievance Management
Build a culture of trust and fairness through effective grievance handling and employee support.
Advance your career with a Grievance Management Certification
Enhance your expertise with industry-focused grievance management certifications designed for HR professionals and managers.
Join 250+ global companies choosing Consultivo Training
Transforming safety through behavioral solutions.
About
Prepare your team for success with Consultivo Academy!
With over 20,000 professionals trained globally, our dynamic courses are accessible anytime, anywhere.
Explore our extensive library of 100+ courses in ESG, sustainability, and risk management, available in more than 10 languages.
Join the 86% of participants who have praised their exceptional learning experience. Empower your workforce with practical skills and knowledge – invest in their growth and the future of your organisation with Consultivo Academy.
About Consultivo
Consultivo is a management advisory and consulting firm helping global businesses in the areas of ESG, sustainability, business excellence and risk management – both in strategic and operational levels.
Experience that delivers results
As a trusted corporate training partner, Consultivo Academy brings extensive experience in delivering impactful and result-driven learning programmes.
We cater to a wide range of industries, offering customised corporate training solutions across ESG, sustainability, workplace safety, leadership, and human resource compliance.
Our expert-led courses are designed to address real-world organisational challenges and enable measurable growth and transformation.
20,000+
Consultivo academy certified professionals
100+
86%
Participants are highly satisfied with the overall learning experience
200+
Global standards we are working with
GLOBAL experience
- End-of-course assessment
At the end of the training course, participants will undergo a brief assessment to earn their certification.
The assessment can be completed online or on paper and consists of multiple-choice questions.
- Approved certification
The digital or printed certificate by Consultivo academy will be issued on course completion.
- What information is included on my certificate?
This certificate includes trainee’s name, company name, course name, date of completion, expiry date and name of the approval body (Consultivo academy).
Live Training programme
Interactive, expert-led BBS training designed to build a proactive safety culture and reduce workplace risks.
Customized / In house Grievance Management Training
Tailored grievance management training designed to help organizations establish fair complaint handling processes, strengthen employee relations, minimize workplace conflicts, and ensure regulatory compliance.
