Consultivo · Management Systems · Managed Service
ISO Certification Maintenance and Managed Support
Keep your certification live across the full three year cycle, with a help desk on pre-agreed time slots. One managed service for a single standard or a full integrated management system.
Where This Sits
Four Ways to Work With Us
This is our managed service. Combine it with certification consulting for an end-to-end path, or take it on its own to keep an existing certification live.
Certification Consulting
Design, document, implement and certify your ISO management system.
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Certification and System MaintenanceKeep your certification live with three year maintenance and managed support.
You are hereInternal Audit
Independent, outsourced first party internal audits before your external audit.
Explore internal audit 04ISO Trainings
Awareness, implementation and internal auditor courses for your team.
Explore ISO trainingsOverview
Certification Is the Beginning, Not the End
A certificate is valid for three years, but the system behind it drifts. Documents fall out of date, people move on, internal audits slip and management reviews go unrecorded. Each surveillance audit then puts the certificate at risk.
Our managed service keeps the system live. We take on the ongoing upkeep of your documented management system, run the internal audit and management review discipline, and carry you through every surveillance and recertification audit. It fits a single certification such as ISO 9001, and it fits a full integrated management system equally, at the same standard of care.
The Scope
What the Managed Service Includes
A defined, ongoing scope across the three year certification cycle.
Document Upkeep and Upgrades
Keep your manual, procedures, SOPs, registers and formats current as your operation and the standards change.
Help Desk on Pre-Agreed Slots
Scheduled access to our consultants for questions, reviews and guidance, on time slots agreed in advance.
Internal Audit Rounds
Regular first party internal audits of your system. See our internal audit service for how these run.
Management Review Facilitation
We prepare, run and record your management reviews so leadership stays engaged and the record stays audit-ready.
Root Cause and Corrective Action
Support for root cause analysis and corrective and preventive action, closing findings before they escalate.
Surveillance and Recertification
Preparation and facilitation through every certification body surveillance and recertification audit.
Team Competence Building
Ongoing awareness and refresher input so your people can run and sustain the system in-house.
Transition Handling
Managed transition of your certification to the latest edition of each standard as revisions land.
The Cycle
Aligned to Your Three Year Certification Cycle
The service follows your certification body's own audit rhythm, so support arrives when each audit does.
Embed and Prepare
Post-certification hand-holding, the first internal audit and management review, and preparation for the first surveillance audit.
Sustain and Surveil
Ongoing upkeep, the second internal audit cycle, and facilitation through the second surveillance audit.
Renew
Full readiness review and facilitation through the recertification audit, so your certificate renews without disruption.
Timely
2015 to 2026 Transition Support
Two of the three core standards have new 2026 editions. Transition is an upkeep task, not a fresh build, and it sits squarely inside this managed service.
Published 16 September 2026, with a three year transition to about September 2029. First certificates expected around mid 2027. See ISO 9001 consulting.
Published 15 April 2026, with a 36 month transition to about April 2029. See ISO 14001 consulting.
Still under revision, with publication expected in 2027. ISO 45001:2018 remains the current standard, so no transition is needed yet.
Who It Is For
Built for the Way You Are Certified
Delivery
How We Deliver
Remote
Ongoing support and audits through digital tools, for teams and sites anywhere.
On-site
In-person presence at your locations for audits, reviews and hands-on work where it counts.
Blended, With a Help Desk
Remote and on-site combined, anchored by a help desk on pre-agreed time slots.
Implement, Certify, Then We Maintain
Take the end-to-end path. We implement and certify your system, then keep it live for three years. One partner, one accountable relationship, from first gap assessment to recertification.
Need Detailed Audit-Ready SOPs?
Clear standard operating procedures, work instructions and formats, written for your operation.
Why Consultivo
The Partner to Keep You Certified
Independent, credentialled and experienced, with the reach to support every site.
Independent of Certification
We do not issue certificates. We keep your system genuinely strong for its own sake, not to pass a specific audit.
IRCA-Certified Lead Auditors
Our lead consultants are IRCA-certified lead auditors for ISO 9001, ISO 14001 and ISO 45001.
IFC Approved and AA1000
An IFC (World Bank Group) approved consultant and AA1000 licensed assurance provider, itself certified to ISO 9001, 14001, 45001 and 27001.
Award-Winning and Well-Connected
Award winner in Quality and OHS. Knowledge partner of CII, ICC and BCC&I, and a member of QCFI, NSC, CII and ICC.
Regulatory Familiarity
Experience with government and PSU projects and industry regulations such as Environmental Clearance, CTO, Building Codes and Labour Laws.
Deep, Experienced Resources
Consultants with 10 to 35 years of practical implementation, audit and training experience.
Global Reach
Delivered across 20+ countries and four continents, remote, on-site or blended.
One System or Many
The same managed service for a single certification or a full integrated management system.
FAQ
Managed Maintenance, Your Questions Answered
What is included in the managed maintenance service?
Document upkeep and upgrades, a help desk on pre-agreed time slots, internal audit rounds, management review facilitation, root cause and corrective action support, facilitation through surveillance and recertification audits, team competence building and transition handling.
Is this for a single certification or an integrated system?
Both. The service is standard agnostic. It fits a single certification such as ISO 9001 and a full integrated management system across several standards equally, at the same standard of care.
What is the help desk and how do the time slots work?
Scheduled access to our consultants for questions, document reviews and guidance, on time slots agreed with you in advance, so support is planned rather than ad hoc.
Do you handle surveillance and recertification audits?
Yes. We prepare you for and facilitate every certification body surveillance audit across years one and two, and the recertification audit in year three.
Is internal audit included?
Yes. Regular first party internal audits are part of the service. You can also read about our standalone internal audit service.
Can you act as our outsourced management representative?
Yes. For organisations without a dedicated in-house management representative, we can carry the ongoing management system responsibilities on your behalf.
Do you support the 2015 to 2026 transition?
Yes. Managed transition to the latest edition of each standard is part of the service, including ISO 9001:2026 and ISO 14001:2026. ISO 45001:2018 remains current.
Can this be delivered remotely?
Yes. We deliver remote, on-site or blended, anchored by the help desk, chosen to suit your sites, timeline and team.
Get Started
Keep Your Certification Live
Tell us your standards, your sites and where you are in the certification cycle. We will come back within one working day with the right managed support option.
- A single standard or a full integrated system
- Help desk on pre-agreed time slots
- Internal audit, management review and audit facilitation
- 2015 to 2026 transition handled for you
