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A multi-state CSR impact assessment report for Tata Consumer Products

CESC Limited, a leading power utility company, is deeply committed to community development and sustainability.

This Impact stories post will explore the keys to powerful report design

When they needed to bring their CSR efforts to life in the form of a compelling and credible annual report, they partnered with Consultivo. The result was a standout CSR report that not only complied with regulatory requirements but also effectively communicated their impact and intent.

Why a CSR impact assessment report matters

Organisations today are moving beyond spend-based CSR to impact-driven strategy. A well-designed CSR Impact Assessment Report provides evidence of effectiveness, helps refine programmes, and supports long-term social value creation.

Join Us on Our Journey

For TCPL, the objectives were clear:

Methodology: A holistic approach to CSR impact assessment

To develop a strong CSR Impact Assessment Report, we used the Consultivo ImpactMap, a logic-based framework that draws on:
  • Theory of Change (ToC)
  • National Guidelines on Responsible Business Conduct (NGRBC)
  • ISO 26000 and GRI Standards
  • SDG mapping
  • Good industry practices

This ensured alignment with national expectations and international benchmarks, making the report both credible and actionable.

Diverse geographies. Multiple themes. One integrated CSR impact assessment report.

TCPL’s CSR programmes spanned five core thematic areas:

  1. Health and wellbeing
  2. Education and skilling
  3. Empowerment of persons with disabilities
  4. Rural development
  5. Water, sanitation and hygiene (WaSH)

We conducted the CSR impact assessment across 7 flagship projects, covering 10 diverse project locations in 7 Indian states.

Primary tools included:

  • Structured beneficiary surveys (800+ responses)
  • Focus group discussions and stakeholder interviews
  • Field visits for data validation
  • Project documentation and review of implementation partner reports

Measuring outcomes with clarity and consistency

The CSR Impact Assessment Report presented project outcomes using a clear input–output–outcome–impact logic. Highlights included:

  • RHRC Assam: 80,000+ patients served in FY 21–22, with 68% from families earning below ₹6,000/month
  • Srishti Trust Munnar: 211 differently-abled people trained in vocational skills
  • Project Jalodari (WaSH): 4 iron removal plants installed, 3,586 women reached with menstrual hygiene awareness

Each result was supported by data visualisation, quotes, and relevance to national priorities.

Insights and recommendations in every CSR impact assessment report

Our final CSR Impact Assessment Report didn’t just present data. It offered:

  • Project-specific recommendations for improved outcomes
  • SDG-aligned metrics and CSR Reporting Format
  • Impact dashboards for internal tracking
  • Case studies to bring stories to life

The report followed SEBI guidelines for CSR reporting and offered clarity on CSR governance, stakeholder engagement and long-term outcomes.

A strong foundation for corporate social responsibility reporting

 

The insights generated helped TCPL refine their CSR strategy, improve partner alignment, and strengthen future corporate social responsibility reports.

It now serves as:

  • A benchmark among CSR reporting examples in India
  • A reference document for future audits and reviews
  • A strategic communication tool for stakeholders and investors

Why consultivo for CSR impact assessment reports?

With experience in 600+ CSR and sustainability projects, Consultivo brings deep sector knowledge and robust frameworks for CSR consultancy. Our team ensures that each CSR Impact Assessment Report is:

  • Independent and evidence-based
  • Aligned with evolving CSR norms
  • Designed for clarity, credibility and usefulness

We don’t just measure change—we help you manage and communicate it effectively.

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