Governance & Trust Framework
Our Commitment to Transparent Governance
Consultivo’s Trust Centre outlines its ISO 27001 aligned information security and cybersecurity governance, DPDP-compliant data protection practices, and commitment to stakeholder trust.
At Consultivo Group, information security and cybersecurity are treated as core governance priorities, not just IT functions.Â
Our Information Security Management System (ISMS) is designed in alignment with ISO/IEC 27001:2022, India’s Digital Personal Data Protection (DPDP) Act, and global best practices, ensuring the confidentiality, integrity, and availability of information entrusted to us by clients, partners, and stakeholders.
Our publicly articulated approach reflects transparency, accountability, and maturity – helping stakeholders gain confidence that Consultivo operates with a resilient and well-governed security framework.
Why We Publish Our Policies
We make our governance policies publicly available to:
- Enable stakeholders to understand our principles, expectations, and obligations;
- Demonstrate alignment with global standards and regulatory expectations;
- Strengthen stakeholder trust through transparency and accountability;
- Support informed decision-making by clients, partners, and investors; and
- Ensure consistent application of ethical, legal, and operational standards across all markets.
How to Use This Page
This page is organized by key categories. Each section contains:
- A brief description of the policy’s intent and scope;
- A downloadable policy document (where applicable); and
- Links to related frameworks and resources (e.g., Trust Centre, Risk Governance, Cybersecurity, Data Protection).
Policies are reviewed and updated regularly to reflect evolving legal/regulatory requirements and international best practices.
1. Governance Policies
1.1 Board & Oversight Framework
Objective: Outline the structure, roles, and oversight functions that ensure effective governance, leadership, and accountability across Consultivo.
Includes:
- Corporate Governance Policy
- Board Charter and Oversight Principles
- Delegation of Authority
- Committee Terms of Reference
Key principles: accountability, fairness, responsibility, transparency.
1.2 Ethical Conduct and Business Integrity
Objective: Define the standards of professional conduct required of every Consultivo team member.
Includes:
- Code of Ethics & Business Conduct
- Anti-Corruption and Bribery Policy
- Gifts & Entertainment Policy
- Conflicts of Interest Guidelines
This policy reinforces zero tolerance for corrupt practices and encourages proactive reporting of violations.
1.3 Quality and Service Delivery
Objective: Ensure consistent delivery of high-quality, independent, unbiased services aligned with stakeholder expectations.
Includes:
- Quality Policy
- Assurance & Impartiality Guidelines
- Client Communication Protocols
Commitment to continuous improvement underpins our quality approach.
1.4 Health, Safety & Environment (HSE)
Objective: Protect the well-being of people and the environment across our operations and client engagements.
Includes:
- SHE Policy
- Risk Management & Incident Reporting Standards
- Workplace Safety Protocols
1.5 People, Diversity & Inclusion
Objective: Promote a workplace culture that respects human rights and enables fair opportunity and growth.
Includes:
- People Policy
- Equal Opportunity & Anti-Discrimination Policy
- Workplace Safety & Harassment Prevention (POSH)
- Talent Development & Competence Standards
These policies uphold dignity, respect, and inclusion in all employment practices.
1.6 Data Protection, Privacy & Security
Objective: Safeguard personal data and information assets against unauthorized access, use, or disclosure.
Includes:
- Privacy Policy
- Information Security Policy
- Data Governance & Retention Standards
- Incident Response Protocol
Aligned with global cybersecurity and data privacy standards (e.g., ISO/IEC 27001, GDPR-aligned data handling practice).
1.7 Corporate Responsibility & Community Engagement
Objective: Document Consultivo’s commitments to social value, community support, and sustainable impact.
Includes:
- Community Policy
- CSR & Social Impact Guidelines
- Environmental Stewardship Policy
These policies reflect our belief in responsible business beyond compliance.
1.8 Disclosure & Transparency
Objective: Provide accurate, timely, and balanced disclosures on Consultivo’s governance, performance, strategy, and compliance.
Includes:
- Public Disclosure Policy
- Market & Stakeholder Reporting Guidelines
- Sustainability Reporting Commitment (aligned to international frameworks)
Public disclosures support stakeholder trust through open, verifiable corporate communication.
2. Ethics, Integrity & Responsible Engagement
Client Code of Conduct
Consultivo believes that ethical, transparent, and respectful engagement is a shared responsibility. Our Client Code of Conduct sets out the standards of behaviour we expect from our clients and their representatives when working with Consultivo.Â
It covers ethical business practices, respect for professional independence, integrity of information, confidentiality, workplace conduct, and responsible business behaviour.Â
The Code helps safeguard objectivity, trust, and professional integrity across all engagements, particularly in audits, due diligence, and assurance services.
3. Governance & Policy Administration
Policy Review & Updates
All policies are subject to regular review by Consultivo’s governance committee. Major updates are published here with effective dates and revision history.
Feedback & Reporting Mechanisms
Consultivo encourages active stakeholder feedback on governance matters and provides secure channels for reporting concerns and ethical issues.
4. Related Trust Centre Resources
Provide navigational links to your existing and new governance content, for example:
About Us
1. Organisation & Identity
2. Governance, Ethics & Trust
3. Sustainability, Industry & Impact
4. People, Culture & Careers
