Consultivo SMILe - The Safety Culture Transformation Programme
The Safety Culture Transformation Programme
The Consultivo SMILe Programme is a proven, data-driven framework for transforming workplace safety culture.
Trusted by industries since 2016, SMILe combines global safety research, industry best practices, and real-world implementation to help organisations strengthen their safety and wellbeing culture.
What is Consultivo SMILe?
Consultivo SMILe is a data-driven safety culture transformation programme that helps organisations assess, improve, and sustain a positive safety culture. It uses a proprietary safety culture maturity model customised for Asian workplaces, trusted by industries since 2016.
SMILe stands for Safety Maturity, Involvement, Leadership and Engagement – a proprietary safety culture framework developed by Consultivo.
It helps organisations understand where they stand today and how to progress towards a positive safety culture – one where safety is a shared belief, not just a rule.
Why SMILe Works
Unlike generic international frameworks, SMILe has been completely developed and customised for Asian countries, particularly for the Indian subcontinent.
It reflects regional working styles, behavioural patterns, and organisational realities – making it practical, relatable, and sustainable.
Each stage of the SMILe Programme helps organisations advance through the Safety Culture Maturity Model, leading to measurable improvement in engagement, leadership, and performance.
Our Approach: The Consultivo Way
safety culture transformation projects
40
safety culture transformation projects completed in last two years
120,000+
People
14
years at the forefront of People Safety Advisory Space
250+
Units Covering Manufacturing, Mining, Agri-Business, Power & Utility, Construction, Services, FMCG, Logistics and Many More.
The SMILe Safety Culture Maturity Model
The SMILe Maturity Model Heat Map provides a visual, data-driven view of your organisation’s safety culture maturity.
It highlights progress across five levels, showing how cultural strength directly correlates with performance and reliability.
Emerging
Compliance-driven mindset
Managing
Systematic implementation and control
Involving
Active participation and shared ownership
Cooperating
Collaboration and visible leadership
Continuous Improvement
Safety as a core organisational value
What You’ll Receive from the SMILe Program
- Clear, quantified view of your safety culture maturity
- Action-oriented improvement roadmap
- Enhanced leadership accountability and workforce engagement
- Measurable improvement in safety performance and morale
- Sustainable cultural progress backed by ongoing monitoring
“The SMILe Programme helped us see our safety culture clearly. The data-driven insights made improvement real and achievable.”
– HSE Head, Manufacturing Sector
Get started
See a demo executive summary and thermography excerpts.
GLOBAL Experience
The SMILe Methodology: 3 Phases of Transformation
Detection – Understanding Your Culture
This phase diagnoses your organisation’s existing culture using multiple evidence-based tools and perspectives.
Project Planning
- Discovery sessions
- Secondary research
Activity Phase
- Safety Culture Survey (online and on-site)
- Safety Perception Survey
- Employee Safety Perception Surve
- Focus group discussions
- Behavioural observations
- Dipstick audit
- Data analysis and interpretation
Deliverables
- Detailed SMILe Report with quantified cultural profile
- Insights across 4 Pillars and 15 Elements:
- Leadership
- Structure & Process
- People
- Performance Measurement & Review
- SMILe Maturity Model Heat Map
- Root cause analysis and actionable recommendations
Intervention – Creating Change
Once insights are gathered, Consultivo designs targeted interventions that build leadership ownership and drive behavioural change.
Safety Leadership
visible leadership, proactive communication, climate creation
Self-Management
developing the belief that safety is my core value
On-the-Job Behaviour Management
observation, feedback, measurement, and continuous improvement
Behaviour-Based Safety Training (BBS Training)
influencing safe behaviour through understanding, motivation, and accountability
“Supervisors attending Safety Leadership Training showed a 25% increase in proactive hazard identification and peer coaching within three months.”
Culture Sustenance & Improvement – Making it Last
True transformation is sustainable only when measured and refined continuously.
- Regular measurement and monitoring
- Benchmarking against internal and external standards
- Continuous improvement cycles
- Leadership reinforcement and employee engagement follow-ups
SMILe Benchmark Data (Sample)
- 48% reduction in incident rates in the first 12 months
- 35% increase in employee engagement in safety initiatives
- 29% improvement in leadership visibility index
What You Gain from the SMILe Programme
- Clear, quantified view of your safety culture maturity
- Action-oriented improvement roadmap
- Enhanced leadership accountability and workforce engagement
- Measurable improvement in safety performance and morale
- Sustainable cultural progress backed by ongoing monitoring
“The SMILe Programme helped us see our safety culture clearly. The data-driven insights made improvement real and achievable.”
– HSE Head, Manufacturing Sector
Why Choose Consultivo
Market leader
in Safety Culture Transformation
Proven results
across 240+ facilities in India and the Middle East.
Over 10 years of field expertise
in cultural diagnostics and behavioural safety
Integrated approach
combining leadership, process, and people development
Evidence-based results
supported by extensive implementation data
Frequently Asked Questions (FAQs)
Questions? We have answers.
Building and sustaining a strong safety culture is a journey.
Here are some of the most common questions organisations ask when they begin or advance their safety culture transformation with Consultivo.
What is a safe culture and how does SMILe help in improving it?
Safety culture refers to the shared attitudes, values, and behaviours that determine how safety is managed in a workplace. A strong h&s culture or safe work culture ensures that safety becomes an organisational value rather than just a compliance requirement.
Consultivo’s SMILe safety culture programme helps organisations measure and strengthen their culture of safety through structured assessments, leadership engagement, and behaviour-based interventions. It transforms mindsets and empowers people to take ownership of safety every day.
How does SMILe use safety surveys to assess and transform culture?
SMILe begins with a detailed diagnostic phase using multiple safety surveys – including safety culture surveys and safety perception surveys. These tools provide measurable insights into how employees perceive risk, leadership commitment, and workplace behaviours.
The data collected forms the foundation of the SMILe maturity model, helping organisations identify cultural gaps, design targeted interventions, and track progress toward a more positive safety culture.
Does the SMILe programme include training on safety leadership and behaviour-based safety (BBS)?
Yes. Training is a key component of the SMILe intervention phase. Consultivo offers Safety Leadership Training, Behaviour-Based Safety Training, and advanced BBS Training modules.
These programmes help leaders and employees alike to recognise unsafe behaviours, encourage proactive communication, and embed sustainable habits that drive long-term improvement in safe work culture and overall performance.
Did You Know?
- SMILe has been trusted by over 240+ industrial sites across India and the Middle East since 2016.
- Organisations using Consultivo’s safety culture framework have reported up to 40% improvement in safety perception scores within the first year.
- A strong culture of safety directly reduces incident rates and boosts productivity – because safety and performance grow together.
- The SMILe maturity model helps leaders visualise their current safety culture level and track progress toward excellence.
- Consultivo’s integrated approach combines Safety Leadership Training, Behaviour-Based Safety (BBS) Training, and measurable safety culture surveys for continuous improvement.
- Clients often describe SMILe as “the missing link between systems and people” – turning compliance into a genuine positive safety culture.
Contact us to start your safety culture journey
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About Consultivo
Consultivo is one of the leading ESG Consultants in India
An Advisory, Research, Audit & Training organisation helping global businesses in the areas of Sustainability, Business Excellence & Risk Management both at the strategic and operational levels.
Major service verticals include Safety, Sustainability, Environment & Energy, CSR, Management Systems, Organisational Development and Human Capital Development. Consultivo works with 100+ National and International Sustainability related codes, standards and guidelines.
Apart from Independent External Assurance, as a leading ESG Consultant based in India, Consultivo offers ESG Materiality Assessment and Strategy Consulting, ESG Implementation Handholding, Stakeholder Mapping and Engagement, ESG, Sustainability and BRSR Report Preparation and ESG Report Design.
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