Privacy Statement
Our Commitment to Transparent Governance
1. Introduction
Consultivo Group (“Consultivo”, “we”, “our”, or “us”) respects your privacy and is committed to protecting personal data entrusted to us.
This Privacy Statement explains how we collect, use, disclose, store, and protect personal data when you interact with our website, services, events, and digital platforms.
This statement is issued in accordance with the Digital Personal Data Protection Act, 2023 (India) and reflects Consultivo’s ISO 27001–aligned Information Security Management System (ISMS).
2. Scope
This Privacy Statement applies to:
- Visitors to consultivo.in and affiliated websites
- Clients, partners, suppliers, and event participants
- Individuals who submit information via forms, registrations, emails, or assessments
3. Personal Data We Collect
Information You Provide
- Name, organisation, designation
- Email address, phone number
- Information submitted via forms, surveys, quizzes, registrations, or assessments
Information Collected Automatically
- IP address, browser type, device information
- Pages visited, date/time stamps
- Cookies and similar tracking technologies (see Section 9)
4. Purpose of Processing
Personal data is processed for legitimate business and governance purposes, including:
- Responding to enquiries and service requests
- Conducting assessments, audits, trainings, and events
- Improving website functionality and user experience
- Security monitoring and fraud prevention
- Compliance with legal, regulatory, and contractual obligations
We do not sell personal data.
5. Lawful Basis & Consent
Under the DPDP Act, Consultivo processes personal data based on:
- Consent provided by the Data Principal
- Legitimate business purposes permitted under applicable law
Consent may be withdrawn at any time by contacting us (see Section 12). Withdrawal may affect our ability to provide certain services.
6. Data Sharing & Processors
Personal data may be shared with:
- Internal teams on a need-to-know basis
- Trusted service providers acting as data processors (e.g., hosting, analytics, email tools)
- Regulatory or legal authorities where required by law
All processors are subject to contractual confidentiality and security obligations.
7. Data Retention
Personal data is retained only for as long as necessary to fulfil its stated purpose or meet legal and regulatory requirements. Data is securely deleted or anonymised when no longer required.
8. Information Security Safeguards
Consultivo implements reasonable security safeguards as required under the DPDP Act, including:
- ISO 27001–aligned security controls
- Encryption for data in transit and at rest where applicable
- Access controls and role-based permissions
- Periodic security assessments and monitoring
Details of our security governance are available in the Consultivo Trust Centre.
9. Cookies & Tracking Technologies
Our website uses:
- Essential cookies required for core functionality
- Non-essential cookies (analytics, performance) used only with consent
You may manage cookie preferences through browser settings or consent banners.
10. Data Principal Rights
As a Data Principal, you have the right to:
- Access your personal data
- Request correction or erasure
- Withdraw consent
- Raise grievances related to data processing
Requests will be addressed in accordance with DPDP Act timelines.
11. Data Breach Management
In the event of a personal data breach, Consultivo will:
- Take immediate containment and remediation steps
- Notify relevant authorities and affected individuals where legally required
12. Contact & Grievance Redressal
For privacy-related queries or requests:
Privacy / DPDP Request
13. Updates to This Statement
This Privacy Statement may be updated periodically to reflect legal, regulatory, or operational changes. The latest version will always be available on our website.
Learn more about our information security governance in the Trust Centre
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